We're not quite sure what's happened just yet, but our data center seems to have gone down. We can't get voice calls into them to ask why either.
We have people travelling there right now (with large sticks) to see what's going on, but for the time being at least PayPerPost and SocialSpark are both down.
We will of course be working hard with the data center to restore normal service ASAP.
Update 1 17:06: Just found out that the connectivity between the data center and their main Internet carrier has gone down. This is still not good news in so far as the sites are still down, but for us at least it means less work when they fix it. The machines are actually all up and running just fine, they just have absolutely no-one using them.
Update 2 21:36: Well, the data center has not been so helpful so far. It seems the problem was not the carrier at all, but someone or something in the center itself. The 'engineer's (see the quote marks there) haven't had a clue what's wrong, haven't offered us any decent updates and generally just suck. However, they are, at long last, making progress and apparently we should see some servers come online shortly. In the meantime, we've deployed static elements of izea.com to an Amazon EC2 server and pointed some of our domains at it. We'll be posting up a message on those sites soon for those visitors that don't know about the blog. Hopefully we'll have gone to a lot of effort to do that though and won't need because our servers will be visible on the Internet once again.
What a crazy nightmare.
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Comments (RSS)
sulis said...
is our data all saved and backup? how bad the damage is? could it be effect the outstanding balance?
thank you, and hope everything will going well ASAP
Jun 25, 2008 10:44:32 PM
Damen said...
@sulis: they said that the servers were still up and running...
"The machines are actually all up and running just fine,"
by machines they mean their servers, and by just fine they mean still working.
Jun 26, 2008 12:23:32 AM
bilbo said...
Dude, switch to a different data center. Better yet get two data centers mirroring info on opposite sides of the country. your servers have always been kinda slow i think this is just the final proof based on the slow disaster recovery plan and that they don't give you any real answers.
Jun 26, 2008 1:02:24 AM
mistipurple said...
it must be hell of a night there for you guys.
good to see this site though. it is a relief to see some semblance of life at last, lol.
Jun 26, 2008 2:09:54 AM
Joy Burlinson said...
Hopefully you could fix it right away guys, I am sure it is very stressful for all of you. We, as a blogger is patiently waiting until you can fixed it and hoping that everything will turn out good.
We understand you.
Jun 26, 2008 2:17:54 AM
bm said...
Ohh... I thought it's only me
http://www.makemoneyonline-x.com/2008/06/payperp0st-and-socialspark-is-down.html
Jun 26, 2008 3:06:08 AM
dew said...
Just putting my recommendation in for a datacenter: HostDime / Surpass. Right down the street from you guys, awesome team of people. They've been in business for 6 or so years I think and own their own datacenter
Jun 26, 2008 3:53:52 AM
wzjz said...
definitely move to a new datacenter - they crap out when there is too many people online at the same time, not good for a big company like this
Jun 26, 2008 3:29:49 PM